by Mona Tenjo | Dec 17, 2020
Underpromise and Overdeliver Do you know this feeling when you ordered food and it says “40 minutes till delivery”? And you are starving already? What if it takes 50 minutes before you get it? You probably watch the clock and can’t wait for it. And you will not be...
by Mona Tenjo | Dec 10, 2020
How to Handle a Crisis Crises are a part of our lives. Not a single person is free of facing them occasionally. Some of the crisis are of smaller nature, like not being able to find your glasses when you are already late. Or your laptop that quits service when you...
by Mona Tenjo | Nov 12, 2020
Would you fly without a GPS? Imagine you want to fly from Los Angeles to New York, but the captain does not use a GPS to check whether he is on track. This could be the most experienced pilot in the world. Chances are that you will not end up in New York. Even if you...
by Mona Tenjo | Oct 8, 2020
Hire Slow Fire Fast Did you ever heard of the saying “Hire Slow Fire Fast”? Does this sound too American for you? Well, there is one lesson I learned: Take your time to hire somebody, manage closely and if it does not work, go separate ways fast. When it...
by Mona Tenjo | Oct 1, 2020
How to stay positive despite of challenges It’s 10:00 AM, you already got 3 no’s from prospects. Your website was down. An issue with the financial office is still not settled. And now the coffee machine gave up. Feeling frustrated? Hell yeah! So how can you stay...
